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NHCP

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Susan 1
Shoes 1
YouReallyThinkSo 5
shizzlemydizzle 1
GardenWitch 2
Maleficent 1
Clinical Depression 1
Shufflin 1
a3728266uu 8
BigMountainFudgecake 1

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a3728266uu --- 5 years ago -

My husband and I are ttc our second child. We just moved on base last year from Orange County, where I have an OBGYN that I really like, but it super far now. I recently changed my PCM to one on base and was told that when I got pregnant, if I requested a OBGYN, I'd be assigned one on base with no other option... Not liking it, but okay. Now what I am looking for is experience with having a child at the naval hospital. And I am wondering if I just don't say anything to my PCM and go back to my old OB in OC, would anyone ever need to know? I am still his patient atm.

Sorry... I know it's long. 

shizzlemydizzle --- 5 years ago -

Tricare would know, unless you plan on paying for your maternity care out of pocket.

Tricare decides where you will be seen. If you are within a certain distance of base, you are seen on base unless you change your tricare status. 

Maleficent --- 5 years ago -

It's honestly worth it to go standard and choose your provider that you like. It doesn't cost that much overall. 

a3728266uu --- 5 years ago -

Well I just went to my old doctor a month ago and I never got billed or questioned. I also have gone three times over the last year that I've lived on base. I hate changing doctors and I regret ever changing my original pcm to one on base. 

GardenWitch --- 5 years ago -

Exactly when did you change pcm and is your doctor a specialist? Tricare will figure it out when they do their yearly audit. Don't be shocked if they try to bill you then.

In the meantime in order to be seen off base again, switch to standard. 

a3728266uu --- 5 years ago -

Thanks for all of the info!

I switched my PCM in September I believe. The last time I saw my OBGYN was in the first week of october to have pre-baby making check. Hopefully I don't get billed, but if I do then I do.

Now that I know about this mess, if I stay Prime, any suggestions as far as dealing with the naval hospital or recommendations for an ob i can try to request? 

YouReallyThinkSo --- 5 years ago -

I had a baby about 9 months ago, if I knew about standard and how it worked while pregnant I would of went that route. My experience at the NH was horrible and I tell all my friends to go standard and be seen out in town. You end up only paying for your hospital stay when you go into labor and its less than 20 a day. If you go standard you can be see by whoever you would like. 

YouReallyThinkSo --- 5 years ago -

Your PCM has to refer to a OB, and once your PCM does that you will be added to the OB at the NH. If you havent had a referral for pregnancy care than you have to have your PCM do it. But if you switch to standard you dont need the referral. 

GardenWitch --- 5 years ago -

If you want to stay prime and at naval, the only way to get the OB you want is IF they have a slot with that doctor.

Just remember, Pendleton is a "teaching" hospital. And it's NOT one of the Navy's best by far. 

a3728266uu --- 5 years ago -

I didn't even consider the "needing the referral" part of being pregnant, duh! Ok.. So if I went the Standard route, would I switch to standard after I become pregnant and see my PCM or switch as soon as I test positive at home?

And does anyone have a recommendation for an OB out in Oceanside that they have experience with? I got a recommendation from my old OB to see Nancy Grauer and I've also heard good things about Ross Langley. 

a3728266uu --- 5 years ago -

And lets say I stay prime, don't like my doctor and decide I want to change to standard and change doctors... Is that a possibility? I know close to nothing about how our insurance company, or any for that matter, works. 

Clinical Depression --- 5 years ago -

And lets say I stay prime, don't like my doctor and decide I want to change to standard and change doctors... Is that a possibility?

You can switch at any time you want, but once you go to Standard you are "locked out" from going back to Prime for a year. 

YouReallyThinkSo --- 5 years ago -

You can switch at any time you want, but once you go to Standard you are "locked out" from going back to Prime for a year.
Not for OB care. Its different. When you go standard and you are pregnant, you dont have to wait the year. Once you have your baby you can go right back to Prime. You are also still able to use the NH for no cost if you like also. 

Shoes --- 5 years ago -

I use Shelia Dell in the obgyn clinic on base...I'm due in 4 weeks and have seen her my entire pregnancy and have had 0 complaints!!!!! I really like her!! I've had complications and she has been awesome about helping me....and she is all for vbacs!! :) 

a3728266uu --- 5 years ago -

Good to know someone had a good experience. 

YouReallyThinkSo --- 5 years ago -

Lt Dell was my primary at the NH. I seen her for all my visits. She is very nice but in my opinion she wasnt a great provider, at least for me. She never remembered when I needed labs or to do my testing for prenatal diabetes. I had toxemia so I was there a lot and her forgetting or not checking to see what needed to be done just added to more trips to the hospital. I would get home and realize oh I was supposed to have this done and Id call leave her a voicemail, she would call me and apologize and put the tests in the system or she would tell me I needed to do something at the lab, usually urine tests and never put it in the system so I would have to trek back to the OB floor to ask the front desk people to remind her because I got no service in the hospital to call. Some times the lab would call but getting thru to OB isnt easy. Yes she is a very nice person but not great at her job. It just made that much more stress. She wasnt the doctor that decided it was time to induce because they couldnt get my blood pressure down ether. I had seen her (after I asked to be switched but was told she was the only one who could see me everyone else was full at the moment, but if someone else was available they would let me see someone else)and it was high which I knew cause I had a pounding headache and felt like crap and she told me to go home and rest and do a 24 urine test. I walked out and got to the elevator and my head was pounding so bad I almost vomited all over the place I went back into OB and they let me see someone else. They took my blood pressure and I was crying ( when Im frustrated I cry and plus my head hurt bad)the doctor put me in a wheel chair and wheeled me to labor and delivery instantly and said I was to be induced right away with the highest amount of pitocin possible to get labor going quick cause of my blood pressure. And it just got worse from there. They are very understaffed and over worked at the NH. They are in a rush to get everyone in and out and mistakes are made. Thank goodness my little man is tough and is ok. But the first time I seen him he was already 7 hours old and had 2 bottle feedings. Those 7 hours I had to keep paging the nursing station to get any kind of information from them. No one came in and talked to me about what they were doing or how he was doing. And this was my 3rd baby I never experienced anything close to what I experienced at the NH on CP. 29 Palms labor and delivery on the other hand was amazing. Best experience by far. Good luck tho. 

a3728266uu --- 5 years ago -

Thanks for the information. I'm glad your little guy is okay. That must have been really scary. I want all of the info I can get on every doctor so I can make a smart decision for myself. My last doctor was very rushed and the office was understaffed also but I really liked him. That being said, I also had 0 complications and delivered naturally at 41 weeks. Fingers crossed this next kiddo gives me no issues either and maybe the nh won't be too bad. 

YouReallyThinkSo --- 5 years ago -

If you decide to go there I hope you have a great experience. Pregnancy is such a special time. We also had this nurse who was older and really rude. After I gave birth it was the middle of the night my husband was trying to track down where they took our son and what was going on when she came and said you are probably starving let me see if I could track something down for you. I asked if she could also find something for my husband and she said oh you've had the baby he can leave and go eat or go home and go to bed now. I was like what? Our baby isnt even with us, I just went thru this horrible labor and you are saying my husband should just go home? She said yeah there is no reason for him to stay now and just be hungry and uncomfortable. Needless to say no food ended up showing up, one of the nurses came in and said we would have better luck ordering dominos that they still delivered to the hospital in the middle of the night. And they were so busy the only recovery room available was the size of a closet. The fold out chair for husbands couldnt fold out when I had to use the restroom I had to move the bassinet in front of the main door to open the bathroom door and hope no tried to come in. Trying to rush peeing just after giving birth is not easy. Lol, Im obviously not a good person to ask about the NH. We had such a great experience at the OB clinic in 29 Palms and were hoping for the same here. Good luck to you. Do your homework and know what needs to be done before you go in and write it down. I would always look up what was next but by the time I seen Lt Dell I would forget. 

a3728266uu --- 5 years ago -

The hospital stay after birth is my LEAST favorite part and I am dreading it. Our nurses at our first pp recovery were terrible. And this was at the hospital in Orange County. One almost spilled hot coffee on our newborn daughter... Needless to say my husband was about to kill her. He got no food and no bed and our room was small. I am more worried about the doctor... I am pretty convinced there will always be terrible nurses no matter where you go. 

BigMountainFudgecake --- 5 years ago -

I went to NHCP for my son's birth early this year. My prenatal appointments were done by Shelia Dell as well. She was good but I felt like everything was extremely rushed. Some of my concerns were overlooked. I felt as though I had an ear infection and she told me it was allergies and didn't even bother to look. I went with it, even after my son was born, I kept thinking it was bad allergies. Comes to find out, I had a staph infection in my ear.

The L&D people were awesome, I didn't feel any pain whatsoever. However once they sent me up to the nursery floor, that's where my experience went from good to horrible. NHCP to my knowledge forces the baby to sleep in room with you. This wouldn't have been so bad had I not been bedridden from a cracked tailbone. They informed me there was nothing they could do about it and just gave me 800 MG of ibuprofen.. I said "Gee whiz.. That's all I get?", they didn't respond and walked out. It was pure torture getting in and out of bed to take care of the baby. Not to mention the constant harassment of trying to give me a flu shot and pertussis shot. I told them numerous times I already had a pertussis shot but they didn't listen.

The rules they make your guest sign is a bit overboard. I can understand keeping your area clean but if I remember properly they say the guest bed MUST be folded up by 0600 and can only be extended to sleep on at 2100.

Plus, for anyone considering going here, don't bother using the pregnancy parking pass you get at 28 (??) weeks. That parking will always be filled just like the rest of them. I always parked out along the side of the road and walked. Although I am sure everyone here can agree about the worst parking for a hospital ever known to man. I can't wait to never see this dreadful place again. 

Shufflin --- 5 years ago -

I had a great experience on the recovery floor. I had a double room that I never had to share. They didn't care when the bed was laid out, and my husband never had to sign the rules, they didn't even go over them with us. They brought me amazing cheesecake and sung me happy birthday the day after I had the baby and were always super friendly and addressed any concerns. I felt like baby and I were very well taken care of.



The parking does suck a big fat one though. 

Susan --- 5 years ago -

THIS IS FOR " youreallythinkso". Please, please go to patient relations and file a complaint about your experience, so that other poor girls don't have t o go through this.....I think this is reprehensible, and if nobody ever complains, things will not change. All complaints go to the CO, and he needs to know this...... 

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